Delivery

Additional Information

Holiday Delivery Times

For delivery on/by 24th December, last order dates are:
UK Standard: 19th December, by 12pm GMT
UK Express: 22nd December, by 12pm GMT

Taxes & Customs

All UK orders are shipped on a delivery duty paid basis, which means all import duties & taxes are included in the final price of your order at checkout. Strathberry are unable to offer a United Kingdom VAT refund.

Personalised Products

Please allow an additional 6-8 working days for all personalised orders, this is in addition to our standard delivery times. Personalised items are non-returnable & not eligible for express shipping.

Pre-orders & High Demand Products

Pre-order shipping dates are available on the product page, and at check-out.
Some products are in high demand, therefore they will take up to to 10 working days to be shipped. This information is available on the product page, and at check-out. 
If your order includes an in-stock item, the in-stock item will ship within our standard delivery time.

Delivery Times

Delivery times are approximate and Strathberry cannot be held responsible for delays during busy periods, customs clearance delays, or other unforeseen circumstances. During sale and promotional periods, we advise allowing an additional 1-2 working days, this is in addition to our standard delivery times. 

Amendments & Shipping Notes

Strathberry are unable to amend any order details, including the delivery address, once the order has been placed, therefore please take care when entering your details. Please note that Strathberry are unable to ship to P.O. Box addresses. All orders are dispatched from the United Kingdom and are fully insured and tracked. Once dispatched, you will receive an email containing the tracking number for the shipment.