Customer Services

Tel:  +44 (0) 131 290 2690
The Strathberry team will be available to assist you from 9am to 5pm GMT
Monday to Friday, except during United Kingdom public holidays when the
office is closed.


For general enquiries and product returns information, please email:
info@strathberry.com or send a direct message via social media.


The Strathberry team will reply to your message within two working days. If you
are contacting Strathberry in order to return a product, we kindly ask that you
quote your order number within your message.


For press and blogger enquiries, please email:
press@strathberry.com


For wholesale partnership opportunities, please email:
wholesale@strathberry.com

Care

Your product has been handcrafted in Spain to the highest quality standards, by artisans using the finest materials.

It is possible for colour variations and markings to appear in the leather. These are naturally occurring features that add to the uniqueness of your Strathberry product and should not be thought of as imperfections.

To maintain and preserve your product care should be taken to avoid contact with water, oils, perfumes and cosmetics. Prolonged and direct exposure to sources of light and heat should also be avoided.

If your product gets wet, remove any excess moisture by dabbing lightly with a soft dry cloth and dry at room temperature. If the metal hardware on your product becomes discoloured, use a dry jewellery cleaning cloth to remove any tarnishing.

Due to the manufacturing process our leathers may cause colour transfer, especially in humid environments. Please keep this in mind, particularly when wearing light colours.

When not in use we recommend storing your product in a cool dry place, in the Strathberry dust bag which accompanied it.